Privacy Policy

AOD Auto Care Group LLC  |  Effective Date: August 7, 2026  |  Last Updated: August 7, 2026

This Privacy Policy explains how AOD Auto Care Group LLC collects, uses, stores, and protects your personal information when you visit our website at www.aodautocare.com or submit information through our contact or newsletter forms. Please read this policy carefully before submitting any personal information to us.

1. Who We Are

AOD Auto Care Group LLC ("AOD," "we," "us," or "our") is a national automotive event support and fleet detailing company. Our registered address is:

AOD Auto Care Group LLC
2601 State Highway 121, Building 2, Suite 206
Lewisville, Texas, United States
Email:
info@aodautocare.com

AOD Auto Care Group LLC is the data controller responsible for your personal information collected through this website.

2. Information We Collect

Information You Provide Directly

When you submit our contact form or sign up for our newsletter, we may collect the following:

  • First and last name

  • Email address

  • Phone number (if provided)

  • Company or organization name (if provided)

  • Event details, dates, and locations you share with us in your inquiry

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain technical information, including:

  • IP address and approximate geographic location

  • Browser type and version

  • Operating system

  • Pages visited and time spent on each page

  • Referring website or source

  • Device type

3. How We Collect Your Information

We collect information through the following means:

  • Contact form: When you submit an inquiry through our Get In Touch page

  • Newsletter signup: When you voluntarily provide your email address to receive updates from AOD

  • Cookies and tracking technologies: Through your browser when you visit our website (see Section 6 below)

  • Third party platforms: Our website is built on Squarespace and may embed content from Instagram, which may collect data subject to their own privacy policies

4. Why We Collect Your Information and Legal Basis

Contact Form Submissions

We collect your contact and event information to respond to your inquiry and assess whether AOD can support your program. The legal basis for this processing is:

  • Pre-contractual necessity (GDPR Article 6(1)(b)): Processing is necessary to take steps at your request prior to entering into a contract

  • Legitimate interests (GDPR Article 6(1)(f)): We have a legitimate business interest in responding to inquiries from potential clients

Newsletter Signup

We collect your email address to send you updates, news, and information about AOD. The legal basis for this processing is:

  • Consent (GDPR Article 6(1)(a)): You have freely given consent by signing up. You may withdraw this consent at any time by unsubscribing using the link in any email we send you or by contacting us at info@aodautocare.com

Website Analytics and Technical Data

We collect technical data to understand how our website is used and to improve its performance. The legal basis is:

  • Legitimate interests (GDPR Article 6(1)(f)): We have a legitimate interest in maintaining and improving our website

5. How We Use Your Information

We use the information we collect to:

  • Respond to your service inquiries and assess program fit

  • Communicate with you about your event or program needs

  • Send you newsletter updates and company news (where you have opted in)

  • Improve and maintain our website

  • Comply with legal obligations

  • Protect the security and integrity of our website and business operations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Cookies and Tracking Technologies

Our website is hosted on Squarespace, which uses cookies and similar tracking technologies to operate the site and collect usage data. Cookies are small text files placed on your device when you visit a website.

Types of Cookies Used

  • Strictly necessary cookies: Required for the website to function. These cannot be disabled.

  • Analytics cookies: Used to understand how visitors interact with the website. This may include Google Analytics if enabled.

  • Functional cookies: Used to remember your preferences and improve your experience.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information about how Squarespace uses cookies, please visit Squarespace's Cookie Policy at squarespace.com.

If we enable Google Analytics or any additional tracking service, this policy will be updated to reflect that. At the time of this policy's effective date, no additional third party analytics services beyond Squarespace's built-in tracking are active on this site.

7. Who We Share Your Information With

We may share your information with the following categories of third parties only as necessary to operate our business and website:

  • Squarespace Inc.: Our website hosting and form processing platform. Squarespace stores contact form submissions and newsletter signups on our behalf and is subject to its own privacy policy.

  • Meta Platforms (Instagram): Our website displays embedded Instagram content. Meta may collect data from your interaction with embedded content subject to Meta's own privacy policy.

  • Legal and regulatory authorities: We may disclose your information where required by law, regulation, court order, or to protect the rights, property, or safety of AOD, our clients, or the public.

We do not share your personal information with any other third parties without your explicit consent.

8. International Data Transfers

AOD Auto Care Group LLC is based in the United States. If you are accessing our website from outside the United States, including from the European Economic Area (EEA), United Kingdom, or other regions with data protection laws that differ from those of the United States, please be aware that your information will be transferred to and processed in the United States.

For transfers of personal data from the EEA or United Kingdom, we rely on appropriate safeguards including standard contractual clauses where applicable through our service providers such as Squarespace. By submitting your information to us, you acknowledge this transfer.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact form inquiries: Retained for up to 3 years from the date of your inquiry, unless a business relationship develops that requires longer retention

  • Newsletter subscribers: Retained until you unsubscribe or request deletion

  • Technical and analytics data: Retained in accordance with Squarespace's data retention policies

After the applicable retention period, your data will be deleted or anonymized.

10. Your Rights

Rights Under GDPR (EEA and UK Residents)

If you are located in the European Economic Area or United Kingdom, you have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal data we hold about you

  • Right to rectification: Request correction of inaccurate or incomplete personal data

  • Right to erasure: Request deletion of your personal data where there is no compelling reason for its continued processing

  • Right to restrict processing: Request that we limit how we use your data in certain circumstances

  • Right to data portability: Receive your personal data in a structured, commonly used, machine-readable format

  • Right to object: Object to processing based on legitimate interests or for direct marketing purposes

  • Right to withdraw consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal

  • Right to lodge a complaint: Lodge a complaint with your local data protection supervisory authority

Rights Under CCPA (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources, our business purpose for collecting it, and the categories of third parties with whom we share it

  • Right to delete: Request deletion of personal information we have collected from you, subject to certain exceptions

  • Right to correct: Request correction of inaccurate personal information

  • Right to opt out of sale or sharing: AOD Auto Care Group LLC does not sell or share personal information for cross-context behavioral advertising purposes

  • Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights

To exercise your California rights, contact us at info@aodautocare.com with the subject line "California Privacy Request."

Rights for Residents of Other US States

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Montana, Iowa, Indiana, Tennessee, Oregon, Delaware, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and opt out of certain uses of their personal data. To exercise any of these rights, please contact us at info@aodautocare.com.

Global Privacy Rights

Regardless of your location, you may contact us at any time to request access to, correction of, or deletion of your personal information. We will respond to all verified requests within 30 days or as required by applicable law.

11. How to Exercise Your Rights

To exercise any of the rights described in this policy, please contact us by:

  • Email: info@aodautocare.com

  • Subject line: "Privacy Request — [Your Right]" (e.g., "Privacy Request — Data Deletion")

We may need to verify your identity before processing your request. We will respond within 30 days. For complex requests, we may extend this period by an additional 30 days with notice to you.

If you are located in the EEA or UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority. A list of EU supervisory authorities is available at edpb.europa.eu.

12. Children's Privacy

Our website and services are not directed to children under the age of 13 in the United States or under the age of 16 in the European Economic Area. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at info@aodautocare.com and we will delete that information promptly.

13. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Our website is hosted on Squarespace, which maintains industry-standard security measures. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

14. Third Party Websites

Our website may contain links to third party websites including Instagram, LinkedIn, and our sponsor partners. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third party sites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

AOD Auto Care Group LLC
2601 State Highway 121, Building 2, Suite 206
Lewisville, Texas, United States
Email: info@aodautocare.com

We are committed to working with you to resolve any concerns about your privacy.